Terms of Service

1. Acceptance of Terms

By visiting, accessing, or placing an order on nutraline.local ("the Site"), operated by Nutraline, a division of Pharmaline Inc., you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

These Terms apply to all visitors, customers, merchants, and users of the Site. If you do not agree to all terms and conditions set forth herein, you must discontinue accessing the Site and purchasing our products immediately.

2. Products & Health Disclaimer

Nutraline manufactures and distributes premium health supplements, vitamins, and wellness products manufactured under strict Good Manufacturing Practices (GMP) in Mississauga, Ontario, Canada.

• Health & Medical Disclaimer: Information and statements regarding products on this Site have not been evaluated by Health Canada or the FDA for diagnosing, treating, curing, or preventing any medical condition. Content on the Site is for educational and informational purposes only and should not substitute professional medical advice.
• Usage Responsibility: Always consult with a licensed physician or qualified healthcare provider before starting any dietary supplement, workout routine, or health program, particularly if you are pregnant, nursing, taking medications, or have a pre-existing medical condition.
• Product Specifications: We strive to display product images, ingredients, and dosages as accurately as possible. However, actual packaging and materials may contain additional or different information.

3. Pricing, Orders & Payment Terms

All prices listed on the Site are quoted in Canadian Dollars (CAD) unless explicitly indicated otherwise. Applicable provincial and federal taxes (GST/HST) are calculated and added at checkout based on your shipping destination.

• Order Acceptance & Cancellation: Receiving an electronic order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept, decline, or limit order quantities for any reason.
• Payment Processing: We accept Visa, Mastercard, and authorized electronic payment methods. Payments are securely processed through encrypted, PCI-compliant gateways. By submitting payment details, you warrant that you are authorized to use the specified card or account.
• Errors & Adjustments: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed for the product listed at the incorrect price.

4. Shipping, Delivery & 30-Day Money-Back Guarantee

Nutraline ships products across Canada and internationally. Free standard shipping applies on all eligible Canadian orders with a subtotal over $60 CAD before taxes.

• Shipping & Risk of Loss: Delivery dates provided at checkout are estimates only. Title and risk of loss for all ordered items pass to you upon delivery to the carrier (e.g. Canada Post).
• 30-Day Money-Back Guarantee: We stand behind the quality of our formulations. If you are unsatisfied with your product for any reason, you may request a refund or store credit within 30 calendar days of your original purchase date. Contact our support team at sales@pharmalineinc.com to initiate a return authorization.

5. User Accounts & Security

When you register for a Nutraline Member account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your username, password, and account credentials, and for restricting access to your computer or mobile device.

You agree to accept responsibility for all activities that occur under your account. Nutraline reserves the right to terminate accounts, remove content, or cancel orders at our sole discretion if fraudulent or unauthorized activity is detected.

6. Intellectual Property & Trademarks

All content included on or comprising the Site—including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, page headers, custom scripts, and software—is the property of Nutraline and Pharmaline Inc., or its content suppliers, and is protected by Canadian and international copyright, trademark, and trade dress laws.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of the Site without express written consent from Pharmaline Inc.

7. Limitation of Liability & Indemnification

To the fullest extent permitted by applicable law, Nutraline, Pharmaline Inc., its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or products purchased through the Site.

You agree to defend, indemnify, and hold harmless Nutraline and Pharmaline Inc. from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms of Service.